APA Style
Heskett, James L., Sasser, W. Earl, Hart, Christopher W. L.. (1990).
Service Breakthroughs: Changing the Rules of the Game .
toronto:
Maxwell Macmillan.
Chicago Style
Heskett, James L., Sasser, W. Earl, Hart, Christopher W. L..
Service Breakthroughs: Changing the Rules of the Game.
toronto:
Maxwell Macmillan,
1990.
Text.
MLA Style
Heskett, James L., Sasser, W. Earl, Hart, Christopher W. L..
Service Breakthroughs: Changing the Rules of the Game.
toronto:
Maxwell Macmillan,
1990.
Text.
Turabian Style
Heskett, James L., Sasser, W. Earl, Hart, Christopher W. L..
Service Breakthroughs: Changing the Rules of the Game.
toronto:
Maxwell Macmillan,
1990.
Print.