APA Style
Napitupulu, Paimin. (2007).
Pelayanan Publik & Customer Satisfaction .
Bandung:
PT Alumni.
Chicago Style
Napitupulu, Paimin.
Pelayanan Publik & Customer Satisfaction.
Bandung:
PT Alumni,
2007.
Text.
MLA Style
Napitupulu, Paimin.
Pelayanan Publik & Customer Satisfaction.
Bandung:
PT Alumni,
2007.
Text.
Turabian Style
Napitupulu, Paimin.
Pelayanan Publik & Customer Satisfaction.
Bandung:
PT Alumni,
2007.
Print.