APA Style

GUSWAI , Christian F.. (2014). How to Create Outstanding Service . Jakarta: PT Elexmedia Komputindo.

Chicago Style

GUSWAI , Christian F.. How to Create Outstanding Service. Jakarta: PT Elexmedia Komputindo, 2014. Text.

MLA Style

GUSWAI , Christian F.. How to Create Outstanding Service. Jakarta: PT Elexmedia Komputindo, 2014. Text.

Turabian Style

GUSWAI , Christian F.. How to Create Outstanding Service. Jakarta: PT Elexmedia Komputindo, 2014. Print.