APA Style

Ahoy, Christopher K. (2009). Customer- Driven Operation Management : Aligning Business Processes and quality Tools to create operational Effectiveness in your Company . : McGraw-Hill.

Chicago Style

Ahoy, Christopher K. Customer- Driven Operation Management : Aligning Business Processes and quality Tools to create operational Effectiveness in your Company. : McGraw-Hill, 2009. Text.

MLA Style

Ahoy, Christopher K. Customer- Driven Operation Management : Aligning Business Processes and quality Tools to create operational Effectiveness in your Company. : McGraw-Hill, 2009. Text.

Turabian Style

Ahoy, Christopher K. Customer- Driven Operation Management : Aligning Business Processes and quality Tools to create operational Effectiveness in your Company. : McGraw-Hill, 2009. Print.