APA Style
Denton, D. Keith. (1991).
Horizontal Management : Beyond Total Customer Satisfaction .
toronto:
Lexinton Books.
Chicago Style
Denton, D. Keith.
Horizontal Management : Beyond Total Customer Satisfaction.
toronto:
Lexinton Books,
1991.
Text.
MLA Style
Denton, D. Keith.
Horizontal Management : Beyond Total Customer Satisfaction.
toronto:
Lexinton Books,
1991.
Text.
Turabian Style
Denton, D. Keith.
Horizontal Management : Beyond Total Customer Satisfaction.
toronto:
Lexinton Books,
1991.
Print.