APA Style

Kirom , Bahrul. (2015). Mengukur Kinerja Pelayanan dan Kepuasan Konsumen : Service Performance and Customer satisfaction Measurement . Bandung: Pustaka Reka Cipta.

Chicago Style

Kirom , Bahrul. Mengukur Kinerja Pelayanan dan Kepuasan Konsumen : Service Performance and Customer satisfaction Measurement. Bandung: Pustaka Reka Cipta, 2015. Text.

MLA Style

Kirom , Bahrul. Mengukur Kinerja Pelayanan dan Kepuasan Konsumen : Service Performance and Customer satisfaction Measurement. Bandung: Pustaka Reka Cipta, 2015. Text.

Turabian Style

Kirom , Bahrul. Mengukur Kinerja Pelayanan dan Kepuasan Konsumen : Service Performance and Customer satisfaction Measurement. Bandung: Pustaka Reka Cipta, 2015. Print.