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Managing Quality Service in Hospitality: How Organizations Achieve Excellence in the Guest Experience
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Availability
| 902.2017 | 647.940 FOR m | My Library | Available |
Detail Information
| Series Title |
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| Call Number |
647.940 FOR m
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| Publisher | Delmar Cengage Learning : Australia., 2012 |
| Collation |
xxvii , 516 p. : illus. ; 27 cm.
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| Language |
English
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| ISBN/ISSN |
9781111307738
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| Classification |
647.940
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| Content Type |
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| Media Type |
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| Carrier Type |
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| Edition |
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| Subject(s) | |
| Specific Detail Info |
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| Statement of Responsibility |
Robert C. Ford, Michael C. Sturman, and Cherrill P. Heaton
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| Collection Type |
Buku Sirkulasi
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Other version/related
No other version available
