APA Style
Heskett, James L., Sasser, W. Earl, Schlesinger, Leonard A.. (2003).
The Value Profit Chain .
New York:
The Free Press.
Chicago Style
Heskett, James L., Sasser, W. Earl, Schlesinger, Leonard A..
The Value Profit Chain.
New York:
The Free Press,
2003.
Text.
MLA Style
Heskett, James L., Sasser, W. Earl, Schlesinger, Leonard A..
The Value Profit Chain.
New York:
The Free Press,
2003.
Text.
Turabian Style
Heskett, James L., Sasser, W. Earl, Schlesinger, Leonard A..
The Value Profit Chain.
New York:
The Free Press,
2003.
Print.