APA Style
Zeithaml, Valarie A.. (2000).
Services Marketing : Integrating Customer Focus Across The Firm 2nd. edition (2 nd.).
USA:
McGraw-Hill.
Chicago Style
Zeithaml, Valarie A..
Services Marketing : Integrating Customer Focus Across The Firm 2nd. edition.
2 nd.
USA:
McGraw-Hill,
2000.
Text.
MLA Style
Zeithaml, Valarie A..
Services Marketing : Integrating Customer Focus Across The Firm 2nd. edition.
2 nd.
USA:
McGraw-Hill,
2000.
Text.
Turabian Style
Zeithaml, Valarie A..
Services Marketing : Integrating Customer Focus Across The Firm 2nd. edition.
2 nd.
USA:
McGraw-Hill,
2000.
Print.