APA Style
Gronroos, Christian. (2015).
Service Management and Marketing : Managing the Service Profit Logic 4th ed. (4th ed.).
:
Wiley.
Chicago Style
Gronroos, Christian.
Service Management and Marketing : Managing the Service Profit Logic 4th ed..
4th ed.
:
Wiley,
2015.
Text.
MLA Style
Gronroos, Christian.
Service Management and Marketing : Managing the Service Profit Logic 4th ed..
4th ed.
:
Wiley,
2015.
Text.
Turabian Style
Gronroos, Christian.
Service Management and Marketing : Managing the Service Profit Logic 4th ed..
4th ed.
:
Wiley,
2015.
Print.