APA Style

Cortada, James W.. (1993). TQM For Sales and Marketing Management . Boston: McGraw-Hill.

Chicago Style

Cortada, James W.. TQM For Sales and Marketing Management. Boston: McGraw-Hill, 1993. Text.

MLA Style

Cortada, James W.. TQM For Sales and Marketing Management. Boston: McGraw-Hill, 1993. Text.

Turabian Style

Cortada, James W.. TQM For Sales and Marketing Management. Boston: McGraw-Hill, 1993. Print.